Statement Recommendations

Recommendations regarding the statement and due payments

  • Verify carefully the statement when received.
  • Compare all the receipts with the transaction from your statement. If you don’t recognize any transaction from the statement, contact immediately the bank.
  • Ask the bank to send the statement electronically by e-mail when the statement is not received in time.
  • Be sure that you pay at least the minimum due amount before or at the due date, no matter if you receive the statement or not.
  • Be sure that you have enough available amount in your current account if you chose for automated payment.
  • If you ask for modification of the address at which the statement is sent, please contact the bank at least 15 days before the statement is issued.
  • Do not use the card over the credit limit. This could lead to penalty interest and fees.