Bonus card is Romania’s first chip enhanced multi-branded revolving credit card and loyalty program. At Bonus Card Partner Merchants you earn bonus with purchases, and you will also have the opportunity to pay for purchases with a limited number of free installments or longer term loans with an advantageous interest rate. You can use your accumulated bonus for free shopping at the Bonus Card Partner Merchants.
You can apply for Bonus Card at GarantiBank branches, at certain Bonus Card Partner Merchants, from www.bonuscard.ro and by calling Alo Garanti at 0800 80 1234 (toll free number for landlines), or +40 21 200 94 94 (regular charge number for cell phones).
You can apply for a Bonus Card if you are at least 18 years old and if you have a continuous monthly income.
In order to apply for Bonus Card, you need to turn in your completed application form and signed credit card agreement along with a photocopy of your ID. If you are a foreigner, your work and residence permit will also be required.
If the courier is unable to reach you, your card will be returned to the bank. The credit card will be destroyed and reissued only at your request.
In order to find out the status of your Bonus Card application, you can visit a GarantiBank Branch. You can also track your application using the application number that was printed on the cover of the application by calling Alo Garanti at 0800 80 1234 (toll free number for landlines), or +40 21 200 94 94 (regular charge number for cell phones) or by visiting a GarantiBank branch.
You can apply for a Supplementary Card by filling in the allocated fields on the main application form, by visiting a GarantiBank branch or by calling Alo Garanti at 0800 80 1234 (toll free number for landlines), or +40 21 200 94 94 (regular charge number for cell phones).
During the application process, the main cardholder can determine what percentage he/she wants to allocate to the supplementary cardholder.
In order to decrease your Supplementary Card limit you need to come to the nearest GarantiBank branch to request the limit decrease form.
Expenditures made with Supplementary Card are shown on the monthly statement separately from those of the main cardholder. The minimum payment amount will include also expenditures made by Supplementary Card.
Answer: Please immediately call Alo Garanti 0800 80 1234 (toll free number for landlines), or +40 21 200 94 94 (regular charge number for cell phones) and report that your card has been lost or stolen. You will not be responsible for any purchases made with your card after the moment you have reported it lost / stolen. Your new card will be reissued and sent to you by courier as soon as possible.
You need to visit the nearest GarantiBank branch and bring a photocopy of your ID together with a signed request.
Answer: Please call Alo Garanti to activate your card and to determine your PIN code. Alo Garanti: 0800 80 1234 (toll free number for landlines), or +40 21 200 94 94 (regular charge number for cell phones)
You can find out your PIN code by calling Alo Garanti at 0800 80 1234 (toll free number for landlines), or +40 21 200 94 94 (regular charge number for cell phones).
You can change your PIN code by calling Alo Garanti at 0800 80 1234 (toll free number for landlines), or +40 21 200 94 94 (regular charge number for cell phones).
Answer: The statement displays information about your limit, bonus, balance, payment information and all credit transactions made in the last billing cycle (the time elapsed between the current and previous statement print dates).
Answer: In order to increase your credit card limit you need to come to the nearest GarantiBank branch to request a limit increase.
Answer: In order to change your statement date, please call Alo Garanti at 0800 80 1234 (toll free number for landlines), or +40 21 200 94 94 (regular charge number for cell phones). You can change your statement date only one time in any given month and a total of 3 times per year.
Answer: If you would like your credit card payment to be deducted from your account on the payment due date, please inform your branch or you can call Alo Garanti at 0800 80 1234 (toll free number for landlines), or +40 21 200 94 94 (regular charge number for cell phones). For such transaction you need to have enough funds in your account on the day of the automatic payment.
Answer: It is not possible to make credit card payments automatically from your Bonus Card credit limit. Credit card payment can be automatically deducted only from your account on the payment due date.
Answer: The grace period is up to 50 days: 30 days for the transactional cycle plus 20 days for the payment of the outstanding balance.
Answer: No, if the total balance at statement date is paid by the due date, no interest will be charged on retail purchases. However, if you opt to revolve, then interest will be charged from the date of the respective retail transaction. In case of cash withdrawals, you will be charged interest rate from the date of transaction till settlement date.
Answer: You may choose the following payment options for monthly payments: - at any GarantiBank branches - by calling Alo Garanti - at GarantiBank ATMs - Electronic Fund transfer from other banks - through Direct Debit - at Posta Romana Offices
Answer: You can pay your Bonus card Balance on all GarantiBank Branches or calling Alo Garanti 0800 80 12345/ + 40 21 200 94 94.
The accumulated bonus you earn can be easily redeemed at any Bonus Card Partner Merchants, for any amount and at any time. It is your decision when and what to buy for free with your bonuses. You can choose to redeem all or just some of your collected bonuses for the total or a partial purchase amount while shopping at any Bonus Card Partner Merchant. All you need to do is tell the cashier at the moment of payment that you want to use your accumulated bonuses.
Every time that you shop anywhere in the world you earn 0.5% bonus. When you shop at Bonus Card Partner Merchants you earn between 1-5% bonus. The more you use your Bonus card the more you earn.
Your bonus never expires! It is stored on the chip of your card, so you can use it for free shopping whenever you like!
Yes, you can earn bonus also when you shop in installments at Bonus Card Partner Merchants.
